Zilch shares information with credit reference agencies – these are independent companies that securely hold data about your financial history (including credit card applications and payment habits) and score your overall behaviour with a mark out of 0-999.
Missing payments with Zilch can negatively impact your credit score, while paying on time or early could help you build your credit score.
We run a soft credit score check when you sign up to Zilch – this doesn't affect your score and helps us calculate the best Zilch credit limit for you.
We will only start sharing your account status with credit bureaus once you have an active, open account that has passed all verification requirements.
Why has my credit score gone down?
Why has my credit score gone down?
Missing payments or making late payments for credit cards (like Zilch) can negatively impact your credit score, making your score go down.
If you can't make a payment by your due date you can Snooze to delay a payment. If you need more help or are dealing with financial difficulties, please get in touch.
My credit file is wrong
My credit file is wrong
If you think your credit file isn't right, let us know by getting in touch or starting a Live Chat in the app. You can also contact the credit agency who ran the check, they should be able to raise a dispute for you.
When does Zilch report my credit?
When does Zilch report my credit?
Zilch reports your credit data including credit limit, usage and repayment behaviour, every month. This data is reported for the previous month at the start of the current month. For example, in February, Zilch reports your data for January. This also means, even if you've paid off any outstanding amount, you might still see missing payments being reported as your file hasn't been updated yet.
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