Zilch

If you think you can't pay back an upcoming instalment in time, just get in touch with us as soon as possible by reaching out to <a href="https://help.payzilch.com/en/articles/14874-how-to-contact-zilch">Customer Support</a> or starting a <a href="com.payzilch.app://help?openChat=true" rel="nofollow noopener noreferrer" target="_blank">Live Chat</a> in the app.

If you have late or <a href="https://help.payzilch.com/en/articles/9972-what-happens-if-i-miss-a-payment">missed payments</a>, then your Zilch account may be blocked until you've paid them off. If these instalments remain unpaid for more than 60 days, then we may <a href="https://help.payzilch.com/en/articles/27274-why-have-i-been-referred-to-crs">pass your account over to CRS </a>who will help you create a new payment plan.

Missing payments can negatively <a href="https://help.payzilch.com/en/articles/22784-does-zilch-affect-my-credit-score">impact your credit score</a> and cause your <a href="https://help.payzilch.com/en/articles/8484-what-is-my-zilch-credit-limit">Zilch credit limit</a> to go down.

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<b>You might find these Help Centre articles useful:</b>

<a href="https://help.payzilch.com/en/articles/41362-get-help-with-financial-difficulties">Get help with financial difficulties</a>

<a href="https://help.payzilch.com/en/articles/6696-i-don-t-recognise-a-purchase">I don't recognise a purchase</a>

<a href="https://help.payzilch.com/en/articles/160779-why-is-my-account-blocked">Why is my account blocked?</a>

- <a href="https://help.payzilch.com/en/articles/41362-get-help-with-financial-difficulties">Get help with financial difficulties</a>
- <a href="https://help.payzilch.com/en/articles/6696-i-don-t-recognise-a-purchase">I don't recognise a purchase</a>
- <a href="https://help.payzilch.com/en/articles/160779-why-is-my-account-blocked">Why is my account blocked?</a>

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