Zilch Help Center
Go to Zilch
English
Go to Zilch
English

Advice and answers from the Zilch Team

Signing up to Zilch

Common questions about opening a Zilch account

Z
By Zilch1 author12 articles

Purchases

How to make a purchase using Zilch and what to do if your purchase is declined

Z
By Zilch1 author8 articles

Payments

How to pay your balance and what to do if you’re having financial difficulties

Z
By Zilch1 author8 articles

Refunds and returns

Everything you need to know about refunds and returns

Z
By Zilch1 author8 articles

Managing my account

How to update your details and resolve any issues

Z
By Zilch1 author12 articles

Using Zilch

Everything you need to know about how to use Zilch, including all of our product features

Z
By Zilch1 author13 articles

Rewards and referrals

How to earn and spend Zilch Rewards, plus how to refer a friend

Z
By Zilch1 author7 articles

Fraud and security

Stay safe online: here’s how to recognise and report suspected fraud

Z
By Zilch1 author3 articles

Contact Zilch

How to get in touch with Zilch, including feedback, complaints, bankruptcy and bereavement

Z
By Zilch1 author5 articles

Legal information

All the boring but very important stuff you need to know

Z
By Zilch1 author4 articles
Zilch Help Center