When you sign up to Zilch, we'll ask you to share proof of ID along with a selfie. This is so we can be sure it's definitely you opening an account and not a fraudster trying to open an account using your details.
What proof of ID can I use?
We need a photographic ID to verify your identity, this can be:
A valid passport
A driving licence or provisional licence
A CitizenCard with a holographic PASS logo
What proof of address can I use?
You can use the following as proof of address – you can't use the same document for both proof of ID and address:
A utility bill from the last three months
A bank statement from the last three months
A council tax bill for the current tax year
A UK driving licence
A mortgage statement from your lender from the last year
A solicitor’s letter for a house purchase or land registry from the last three months
A council or housing association rent card for the current year
A tenancy agreement for the current year
An NHS-headed letter or other official document confirming a GP registration
I don't have any of these documents
Get in touch with Customer Support or start a Live Chat in the app to see if we can help you get signed up.
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