Zilch

You can change the address or phone number on your Zilch app from your account settings:

Select Edit next to your address or phone number

- Open the Zilch app
- Go to My Account
- Select Personal details
- Select Edit next to your address or phone number
- Enter your new details

Unfortunately, you can't change your email address once you've signed up to Zilch.

If you've changed your name (for example, through deed poll or due to marriage) then please get in touch. We'll need to see proof or your new name before we can change the name on your account. You can:

<a href="com.payzilch.app://help?openChat=true" rel="nofollow noopener noreferrer" target="_blank">Start a Live Chat</a> in the app (9am–6pm)

Call +44 (0)20 3405 9775 (9am–5pm, seven days a week)

- <a href="com.payzilch.app://help?openChat=true" rel="nofollow noopener noreferrer" target="_blank">Start a Live Chat</a> in the app (9am–6pm)
- Call +44 (0)20 3405 9775 (9am–5pm, seven days a week)

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You might find these Help Centre articles useful:

<a href="https://help.payzilch.com/en/articles/6666-why-was-my-purchase-declined">Why was my purchase declined?</a>

<a href="https://help.payzilch.com/en/articles/8291-how-to-find-your-zilch-card-details">How to find your Zilch card details </a>

<a href="https://help.payzilch.com/en/articles/17653-why-can-t-i-link-my-debit-card">Why can't I link my debit card?</a>

- <a href="https://help.payzilch.com/en/articles/6666-why-was-my-purchase-declined">Why was my purchase declined?</a>
- <a href="https://help.payzilch.com/en/articles/8291-how-to-find-your-zilch-card-details">How to find your Zilch card details </a>
- <a href="https://help.payzilch.com/en/articles/17653-why-can-t-i-link-my-debit-card">Why can't I link my debit card?</a>

How to change your address or phone number on your account.

How do I change my account details?

Find answers and get help from Intercom Support and Community Experts

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Can I change my email address?

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