All Collections
Rewards and referrals
How do Zilch Rewards work?
How do Zilch Rewards work?

Find out what Zilch Rewards are, how to use them and where to use them. Spending just got exciting

Updated over a week ago

What are Zilch Rewards?

When you shop using Pay now, you can get up to 5% back in Zilch Rewards. These Rewards can be used towards your next order or you can save them towards a bigger purchase. What’s not to love?

Can I earn Zilch Rewards on all purchases?

You can earn Zilch Rewards on all online purchases when you enable your card for Pay now.

Rewards are credited in the following amounts:

  • When you Tap and Pay, use Zilch Anywhere, or use Apple, Samsung or Google Pay, you’ll receive 0.5% of the purchase amount back in Rewards

  • When you enable your card for online purchases via our app, you’ll receive up to 5% of the purchase amount back in Rewards. Look out for stores with higher Rewards on the app.

Can I earn Rewards on Pay over 6 weeks purchases?

Sorry, Rewards don’t apply to Pay over 6 weeks purchases.

Can I earn Zilch Rewards on Zilch Anywhere or Tap and Pay purchases?

Absolutely. You’ll earn 0.5% in Zilch Rewards if you Tap and Pay in-store or use Zilch Anywhere. This also applies to Apple Pay, Google Pay and Samsung Pay.

How do I start earning Zilch Rewards?

To earn the maximum amount of Rewards, you’ll need to enable your card for Pay now via our app. It’s quick and easy – just follow these steps:

  1. Open the Zilch app and log in to your account

  2. Search the Zilch storefront to choose your store

  3. Select Pay now to receive Zilch Rewards

  4. Click Enable card

  5. You’ll be redirected to your chosen store to start shopping

  6. At checkout, copy your card details from the Zilch app to pay

  7. Your Zilch Rewards will be added to your account instantly

How do I spend my Zilch Rewards?

You can spend your Zilch Rewards online and in-store.

Online

Follow these steps to spend your Zilch Rewards online:

  1. Open the Zilch app and log in to your account

  2. Search the Zilch storefront to choose your store

  3. If you see the Pay the same way? screen but you didn’t use Zilch Rewards for your last purchase, select Change preferences

  4. Choose how you want to pay: Pay over 6 weeks or Pay it all now

  5. Slide the Rewards toggle and select Enable card

  6. Get filling your basket – it’s that easy.

In-store

Follow these steps to spend your Zilch Rewards in-store:

  1. Open the Zilch app and log in to your account

  2. Search the Zilch storefront to choose your store

  3. If you see the Pay the same way? screen but you didn’t use Zilch Rewards for your last purchase, select Change preferences

  4. Choose whether you want to pay online or in-store

  5. Choose how you want to pay: Pay over 6 weeks or Pay it all now

  6. Slide the Rewards toggle then Tap and Pay.

Your Zilch Rewards will be deducted from the total purchase price. You can see your remaining Zilch Rewards at the top of your home screen.

Are Zilch Rewards refundable?

Unfortunately, Zilch Rewards are non-refundable. Read more about Zilch Rewards and refunds here.

Did this answer your question?