Need to change your Zilch password? You can do this in the app:
Open the Zilch app
Go to 'Account'
Select 'Settings'
Select 'Login and security'
Select 'Reset password' then 'Send link'
We'll send a link to reset your password to the email address you used to sign up to Zilch. Enter a new password and make sure it's something unique that you don't use for anything else. We'll request your Face ID, Touch ID or your PIN to confirm.
Worried about fraud?
If you're changing your password because you're worried someone else has accessed your account or suspect fraud, please get in touch as soon as you can:
Start a Live Chat in the app (9am–6pm)
Call us on +44 (0)20 3405 9775 9am–5pm, seven days a week
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