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Can I cancel my Zilch card?
Can I cancel my Zilch card?

Get a new Zilch card.

Updated over a week ago

If you've decided you no longer want to use Zilch, you should deactivate your account โ€“ your Zilch card will be cancelled as soon as you do this.

If you've spotted something suspicious on your account and want to cancel your card for security, then please contact Customer Support or start a Live Chat in the app as soon as possible. We can cancel your current card and issue a replacement, usually within 2 working days.

Using your new card

In some cases, you might need to re-link your debit card before you can use your new Zilch card. Remember, you'll also need to update your Zilch card in your Google Wallet, Apple Wallet or Samsung Wallet if you've added it there.


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