Zilch

Have a problem logging in? App updates can sometimes sign you out of the app. To fix this: 

Make sure you have the latest version of the app downloaded (you can check this in your app store) 

- Fully close the app 
- Make sure you have the latest version of the app downloaded (you can check this in your app store) 
- Install any updates 
- Reopen the app and try logging in again 

If you're not able to make a new purchase in the app, this may be due to <a href="https://help.payzilch.com/en/articles/160779-why-is-my-account-blocked">an account block</a>.

If you still can’t log in please <a href="https://help.payzilch.com/en/articles/14874-how-to-contact-zilch">contact Customer Support</a> and we'll be happy to help.

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<b>You might find these Help Centre articles useful:</b>

<a href="https://help.payzilch.com/en/articles/6666-why-was-my-purchase-declined">Why was my purchase declined?</a>

<a href="https://help.payzilch.com/en/articles/162215-tap-and-pay-not-working">Tap and Pay not working</a>

<a href="https://help.payzilch.com/en/articles/9972-what-happens-if-i-miss-a-payment">What happens if I miss a payment?</a>

- <a href="https://help.payzilch.com/en/articles/6666-why-was-my-purchase-declined">Why was my purchase declined?</a>
- <a href="https://help.payzilch.com/en/articles/162215-tap-and-pay-not-working">Tap and Pay not working</a>
- <a href="https://help.payzilch.com/en/articles/9972-what-happens-if-i-miss-a-payment">What happens if I miss a payment?</a>

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