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How do I close my Zilch account?
How do I close my Zilch account?

Learn how to close your Zilch account

Updated over a week ago

We’d be sad to see you go but if you’re sure you want to close your Zilch account, we're here to help. Here’s how…

Via the website…

  1. Go to

  2. Head to Settings

  3. Click Deactivate Account.

Via the app…

  1. Open the app

  2. Head to My Account

  3. Select Personal Details

  4. Click Deactivate Account.

What happens next?

We’ll close your account and your card will be cancelled within around 24 hours. It’s worth noting that, to comply with financial regulations, we’ll keep some of your personal data for a little while after your account has been deactivated. If you have an outstanding balance, the full amount will be debited from your linked bank card.

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