If your Pay over 6 weeks purchase has gone through as a Pay now purchase, or we've used the wrong payment method for your purchase, check the following:
Your default purchase setting
If you don't open the Zilch app and enable your card or choose Zilch Anywhere, we'll take a purchase according to your default purchase setting. Make sure this is set to Pay over 6 weeks.
Your purchase amount
Pay over 6 weeks purchases have a minimum purchase limit of £10 – anything under this is taken as a Pay now purchase. If you applied Rewards to your purchase and this took the amount to less than £10, it will be taken as Pay now.
Still need help?
Start a Live Chat in the app or get in touch, we'll be happy to help.