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Can I delay a payment or extend my due date?
Can I delay a payment or extend my due date?

Find out what to do if you need some extra time to make a payment

Updated over a week ago

Life happens and plans change, so if you can't make a payment and need extra time, you can take advantage of our Snooze feature, which lets you delay an instalment by four days.

How many times can I use Snooze?

Use the Snooze button wisely. You can only Snooze a payment once per purchase – and you can’t snooze your initial payment at the checkout.

Will I be charged a fee for using Snooze?

You can use Snooze on your second or third instalment for free. And if you need to, you can snooze all your instalments or just the final one for a £1.50 fee.

Am I eligible to use Snooze?

Snooze is available to all customers on the Zilch app when you’ve made a purchase with Pay over 6 weeks. You’ll see it as an option on your payment timeline. But remember, if you miss any payments, we might limit your ability to use it.

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